Consulting & Services¶
Independent Macola® consulting and software development since 1981 — helping manufacturers and distributors get more from their ERP investment with expert setup, optimization, hands-on training and responsive support.
About Leahy Consulting¶
Leahy Consulting was founded in 1981 by Mike Leahy, a Purdue University (Krannert School) graduate who started the firm after twelve years as a consultant with Price Waterhouse and as a computer systems engineer with two major computer manufacturers. From its earliest ties to the MCBA package — the software family that evolved into Macola® Progression — the firm grew into a highly successful reseller and, over more than 40 years, into the independent Macola® support and optimization specialists we are today.
Our Cincinnati-based team includes supply-chain consultants, former IT managers, a CPA, a CPIM, programmers and dedicated support staff. Hundreds of manufacturers and distributors rely on us for ERP support, optimization and innovation — and customers tell us they stay because we know the software deeply and provide excellent service.
Support services¶
We provide comprehensive Macola® support to keep your system running smoothly — from day-to-day troubleshooting to proactive managed services, so your team always has the guidance and technical expertise it needs. Our services include:
- Ongoing system support
- Reporting assistance
- Workflow optimization
- Performance troubleshooting
- Proactive system management
- Managed Professional Services — all-inclusive project work, custom reports, streamlined workflows and consulting for a fixed monthly fee, replacing per-hour invoicing
- Support documents — reference documents from the Leahy support team
PULSE Plus™ professional services¶
PULSE Plus™ is a monthly professional-services plan for Pulse Dashboard and Reporting users: personalized, day-to-day assistance to help you make better use of your ERP software investment. The monthly fee is sized to your needs and can be cancelled at any time. It includes:
- Day-to-day advice and assistance for making better use of your ERP software
- Evening and weekend assistance (please call ahead)
- Our month-end, year-end and physical/cycle inventory checklists
- Our tip sheets and improvement white papers
Projects such as training, workflow re-engineering, network issues, software upgrades and EDI/Synergy/Crystal report work are quoted separately with one of our consultants or developers — we're glad to scope them with you. See the PULSE Plus™ flyer (PDF) for details.
Training¶
We offer regular, hands-on training webinars to help your team build confidence, improve efficiency and get answers in real time — from Pulse Dashboard fundamentals to advanced designer features, plus practical sessions such as planning a successful physical inventory.
- Webinars and training calendar — current offerings on leahyconsulting.com
- Pulse Dashboard training & webinars — training resources collected in this documentation hub
Custom software development¶
Beyond the PULSE product family, we develop custom software for any special needs your business has — Visual Basic Flexibility programming, Event Manager and Synergy support, Macola® ES data conversions, SQL work and custom reporting.
Contact us¶
| Department | Phone | |
|---|---|---|
| General | (513) 723-8090 | — |
| Sales | (513) 723-8091 | [email protected] |
| Macola® services | (513) 723-8094 | [email protected] |
| PULSE support | (513) 723-8095 | [email protected] |
Leahy Consulting, Inc. · P.O. Box 11418, Cincinnati, Ohio 45211 · leahyconsulting.com/contact-us